Technical Manuals: A New Look

This blog post was cowritten by Sara Klink and Kari Kenefick.

Promega technical manuals have a new look! But never fear, our manuals still contain the protocol instructions for correctly using Promega products and include data, product and component storage information that you need to be successful at the bench. The cover art on our manuals now incorporates the use of imagery created by David Goodsell, which you can also find on our product boxes and at www.promega.com. The new cover image is being applied as we create new technical manuals or revise existing documents. Below are the old (left) and new (right) covers to compare:

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Promega Biotech Ibérica Earns Recognition for Contributions to the COVID-19 Pandemic Response in Spain

Small- and medium-sized companies are critical to the Spanish economy. During 2020 the COVID-19 pandemic made business difficult for many of these companies, yet they have demonstrated strength and resourcefulness and have led the pandemic recovery in Spain in many ways. Recently, Promega Biotech Ibérica was recognized with a Madrid Community SME (small- and medium-sized business) Award along with 15 other companies. The awards were presented by Manuel Giménez, Minister of Economy, Employment and Competitiveness of the Madrid Region, Andres Navarro delegate director of La Razón, and Francisco Marhuenda, director of La Razón. As part of the award, Promega Biotech Ibérica General Manager, Gijs Jochems, was interviewed about the award and Promega’s work in the region.

Gijs Jochems, General Manager of Promega Biotech Ibérica accepts the Madrid Community SME Award.
Gijs Jochems, General Manager of Promega Biotech Ibérica accepts the Madrid Community SME Award.

According to Gijs Jochems, General Manager of Promega Biotech Ibérica, while Promega Corporation is an American multinational company, it remains privately held, which offers a great deal of flexibility to the subsidiaries to adapt to local needs. It also allows the company to place increased emphasis on employee well-being (critical during the pandemic), reinvest profits in research and development, and work to mitigate the impact of company activities on the environment. All these business practices reflect a long-term vision of sustainable business growth.

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Buckling Down to Scale Up: Providing Support Through the Pandemic

The past year has been a challenge. Amidst the pandemic, we’re thankful for the tireless work of our dedicated employees. With their support, we have continuously stayed engaged and prepared during all stages of the COVID-19 pandemic so that we can serve our customers at the highest levels.

How We Got Here

The persistent work by our teams has made a great impact on the support we can provide for scientists and our community during the pandemic. From scaling up manufacturing to investing in new automation, every effort has helped.

Promega has a long history of manufacturing reagents, assays, and benchtop instruments for both researching and testing viruses. When the pandemic began in 2020, we responded quickly and efficiently to unprecedented demands. In the past year, we experienced an approximately 10-fold increase in demand for finished catalog and custom products for COVID-19 testing. In response to these demands, we increased production lines. One year ago, we ran one shift five days per week. Currently, we run three shifts seven days per week. This change has allowed 50 different Promega products to support SARS-CoV-2 testing globally in hospitals, clinical diagnostic laboratories, and molecular diagnostic manufacturers. Additionally, our clinical diagnostics materials make up about 2/3 of COVID-19 PCR tests on the global market today. Since January 2020, Promega has supplied enough reagents to enable testing an estimated 700 million samples for SARS-CoV-2 worldwide.

Developments and Advances

Promega products are used in viral and vaccine research. This year, our technologies have been leveraged for virtually every step of pandemic response from understanding SARS-CoV-2 to testing to research studies looking at vaccine response.

Promega product: The Lumit™ Dx SARS-CoV-2 Immunoassay

Who Got Us Here

We are extremely grateful for our employees. In the past year, we hired over 100 people and still have positions open today. While welcoming newcomers, this challenging year also reinforced the importance of our collaborative culture. Relationships at Promega have been built over multiple years. The long history of our teams allows us to stay coordinated while prioritizing product distribution to customers across the globe. It also leads to effective communication with colleagues and vendors. Those leading our manufacturing operations team, for example, have an average tenure of 15 years. Their history in collaborating through challenging situations helps them quickly focus where needed most.

Our 600 on-site employees support product manufacturing, quality, and R&D. They do it all while remaining COVID-conscious by social distancing, wearing masks, working split shifts, and restricting movement between buildings. While we continue to practice physical safety precautions, we also prioritize our employees’ mental health and wellness. Promega provides a variety of wellness resources including phone and video mental health sessions, virtual fitness and nutrition classes, and stress and anxiety tools.

What’s to Come

While we acknowledge that the COVID-19 is not over, we are proud of the support we have been able to provide to customers working both on pandemic research and critical research not related to COVID-19. Our policies of long-term planning and investing in the future has allowed us to respond quickly and creatively and learn from the experience.


Related Posts

How to Train Your Instrument Service Team in a Pandemic

Service engineers engaged in remote instrument training.

When the Spectrum Compact CE System launched in June 2020, all the instrument service engineers that are part of the Promega Global Service & Support (GSS) Team needed to be trained on using and fixing the instrument. This is a challenging endeavor in the best of times, but the COVID-19 pandemic made it even more difficult. Thanks to the work of some dedicated teams and individuals, Promega service engineers around the world were able to receive remote instrument training. But how do you teach someone to repair an instrument when you can’t be in the same room?

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How the Pandemic Changed Us

This past year has been a challenging one for most of us. The COVID-19 global pandemic has changed the way we live. We are working from home, our kids are learning online, we can’t gather with friends and family, we are wearing masks, we no longer attend in-person events. All of this change around us has profoundly affected us in many ways.

We asked our Promega colleagues how the pandemic changed their lives and how they adapted. How are they feeling? What keeps them going? What lessons have they learned? And what good has come out of it? Here’s what they said.

Photo credit: Johanna Lee
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Adapting Holiday Traditions: COVID, Customs and Cookies at Promega

Adaptation: In biology and ecology, the process or state of adjusting or changing to become more suited to an environment.    

Holiday traditions are certainly taking new forms this year as we all determine how to safely celebrate during a pandemic. It goes without saying that it’s been a tough year. Customs and rituals, large and small, bring peace and comfort. We need those more than ever now, so the challenge becomes finding new ways to honor valued traditions.

Chuck York, VP Manufacturing delivers individually packaged cookies to R&D Scientists on the Promega Madison Campus, adapting this holiday tradition to the life during a pandemic.
This year’s cookie delivery happened with a twist. Chuck York, VP Manufacturing delivers individually packaged cookies to R&D Scientists on the Promega Madison Campus.

Today, we would like to share how one dearly held Promega Madison tradition was able to endure in our COVID-19 world. Adaptation is key. And butter and sugar help, too.

Elaine Day

Promega employees this week were surprised and deeply moved to find that their beloved “Elaine Day” had not become yet another casualty of the pandemic.

“This has been such a difficult year,” says Senior QA Scientist Sue Wigdal. “I had assumed, sadly, that Elaine Day would be cancelled, but to be able to have it and all the thoughtfulness and deliciousness that it brings, was amazing.”  

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Supporting Caregivers, Colleagues, and Neighbors

“Oh, I get by with a little help from my friends.” – The Beatles

And don’t forget family, colleagues, neighbors. And, these days, the chatty checker at the grocery store, the postal carrier who offers a wave, even the guy who makes oh-so-brief eye contact at a stoplight. We’re all getting by with a little help from anyone who will offer it.   

two people wearing masks and social distancing give waves in the subway station

Care. Support. Help! We provide and receive these gifts throughout our entire lives. The pandemic, however, has prompted many of us to feel the weight of their importance more than ever. We simply need one another to get by. Lending someone a helping hand can be tremendous therapy, too. Today we pause to appreciate three distinct ways our Promega community is supporting colleagues in times of need.     

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The Impact of Positive Self-Talk: A Next-Level Story

Today’s blog is written by Malynn Utzinger, Director of Integrative Practices, and Tim Weitzel, ESI Architect.

Last month in this series, we posed to you that the most important decision you’ll ever make is the one about how to respond to the circumstances of your life – the story you tell yourself when the rough patches of life show up. Because of our brains’ wiring, we tend to spin self-defensive and blaming stories as a first line of defense until we learn to pause, check in with ourselves, and cultivate a narrative of more generative possibilities.
This month, we promised you a next-level story that shows the outer impact that happened when one person changed his self-talk.

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More than Gazpacho: Farming the Soil to Sustain the Ecosystem

This post was written by guest blogger, Karen Stakun, Brand Manager at Promega Corporation.

When I arrived at the garden that morning, I was completely focused on the clusters of ripe tomatoes I’d hoped to see. I was there to take photographs, and the red, ripe fruit was going to be the star of the show. In every direction, there were long rows of plants: raspberries, peppers, okra, cabbage, fennel and kale. A black pickup truck pulled up to the edge of the Promega garden and a pair of well-worn work boots landed hard on the dewy grass. Mike Daugherty introduced himself as a Master Gardener, Master Composter, and member of the Promega culinary services team.

Mike laid out black plastic crates at the end of each row of the tomato garden. There were 700 bed feet of heirloom slicers and paste tomatoes to be harvested. Seduced by the intense red, orange and yellow of the juicy tomatoes, my thoughts immediately drifted to visions of BLT’s, caprese salad and gazpacho soup. As he hand-carried 3 or 4 tomatoes at a time and laid them in the crates, Mike called my attention to all the other things that were going on around the fruit.

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