Logistics Built to Deliver: Kepler Center and Beyond

In March 2024, Promega celebrated a significant milestone by completing extensive renovations to Kepler Center, the primary distribution warehouse located at Promega Madison. This massive expansion has increased the facility’s total area to an astounding 320,000 square feet (29,822 square meters).

So, what does this mean for you?

When you place an order from Promega, you can be confident your products will arrive on time. With customers in more than 120 countries, we have built a global logistics network that ensures quality and reliability from the warehouse to your lab. This expansion of Kepler Center enhances our ability to ensure prompt shipping, reaffirming our commitment to timely deliveries.

Delivering Products When You Need Them

Promega Madison ships directly to 40 countries. We maintain close relationships with domestic carriers and international freight forwarders to make sure packages are transported safely and efficiently. Some of these shipments go directly to customer labs, while others will stock distribution facilities around the world.

Promega has additional logistics warehouses strategically located around the world. These warehouses have much of the same capabilities as Kepler Center, such as a range of storage temperature capabilities including ambient, +4°C, -20°C, -70°C and liquid nitrogen cryogenic storage.

Our logistics teams around the world maintain local inventory and oversee the final delivery of orders. We share common processes around the world to ensure quality and continuity throughout the supply chain. These teams also work with our network of distributors to supply products to specific regions.

Our largest logistics facility outside the United States is the EuroHub, located in Walldorf, Germany. This 3,200 square foot (300 square meter) facility acts as a fulfillment agent, managing the entire logistics process to supply customers of every European branch. In 2023, almost 83,000 parcels were dispatched through the EuroHub.

Kepler Expansion: Investment in Present and Future

The renovations to Kepler Center expand our capabilities in several key areas. The Product Finishing area tripled in size after the construction. This area is responsible for packing Promega products into the kits that will be delivered to your lab. Our Product Finishing teams assemble more than 100,000 kits per month.

Those kits, once assembled, must be stored according to specific temperature needs. Automated high-density storage systems such as Vertical Lift Modules (VLMs) and carousels are used for ambient and controlled temperature storage. These are important because they allow staff to quickly retrieve products without being exposed to cold temperatures. The combination of advanced equipment and efficient processes means your order is packed up quickly and accurately.

Finally, before any shipment leaves the warehouse, it’s packed based on temperature requirements, including gel ice, dry ice and liquid nitrogen as necessary. For particularly sensitive shipments, we use real-time data loggers with cellular and RFID technology for location and temperature monitoring. Our carrier partners actively monitor in-transit shipments to ensure product integrity on delivery.

It takes a vast network and many dedicated teams to get products delivered on time. Our investment in facilities like Kepler Center and its logistics infrastructure helps us prioritize the timely and reliable delivery of products around the world. Above all, we’re dedicated to supporting your work providing the tools you need to succeed.

Learn more about how Promega Logistics ensures on-time delivery to your lab.

Check out our blog by Brady Musson, Director of Global Logistics: What You Need, When You Need It

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Jordan Villanueva
Jordan Villanueva studied writing and biology at Northwestern University before joining Promega in 2017. As a science writer, he's most interested in the human side of science - the stories and people behind the journal articles. Research interests include immunology and neuroscience, as well as the COVID-19 pandemic. When he isn't working, Jordan loves turning sourdough baking into a science. It's just a symbiotic culture of yeast and lactic acid bacteria, right?

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