Buckling Down to Scale Up: Providing Support Through the Pandemic

The past year has been a challenge. Amidst the pandemic, we’re thankful for the tireless work of our dedicated employees. With their support, we have continuously stayed engaged and prepared during all stages of the COVID-19 pandemic so that we can serve our customers at the highest levels.

How We Got Here

The persistent work by our teams has made a great impact on the support we can provide for scientists and our community during the pandemic. From scaling up manufacturing to investing in new automation, every effort has helped.

Promega has a long history of manufacturing reagents, assays, and benchtop instruments for both researching and testing viruses. When the pandemic began in 2020, we responded quickly and efficiently to unprecedented demands. In the past year, we experienced an approximately 10-fold increase in demand for finished catalog and custom products for COVID-19 testing. In response to these demands, we increased production lines. One year ago, we ran one shift five days per week. Currently, we run three shifts seven days per week. This change has allowed 50 different Promega products to support SARS-CoV-2 testing globally in hospitals, clinical diagnostic laboratories, and molecular diagnostic manufacturers. Additionally, our clinical diagnostics materials make up about 2/3 of COVID-19 PCR tests on the global market today. Since January 2020, Promega has supplied enough reagents to enable testing an estimated 700 million samples for SARS-CoV-2 worldwide.

Developments and Advances

Promega products are used in viral and vaccine research. This year, our technologies have been leveraged for virtually every step of pandemic response from understanding SARS-CoV-2 to testing to research studies looking at vaccine response.

Promega product: The Lumit™ Dx SARS-CoV-2 Immunoassay

Who Got Us Here

We are extremely grateful for our employees. In the past year, we hired over 100 people and still have positions open today. While welcoming newcomers, this challenging year also reinforced the importance of our collaborative culture. Relationships at Promega have been built over multiple years. The long history of our teams allows us to stay coordinated while prioritizing product distribution to customers across the globe. It also leads to effective communication with colleagues and vendors. Those leading our manufacturing operations team, for example, have an average tenure of 15 years. Their history in collaborating through challenging situations helps them quickly focus where needed most.

Our 600 on-site employees support product manufacturing, quality, and R&D. They do it all while remaining COVID-conscious by social distancing, wearing masks, working split shifts, and restricting movement between buildings. While we continue to practice physical safety precautions, we also prioritize our employees’ mental health and wellness. Promega provides a variety of wellness resources including phone and video mental health sessions, virtual fitness and nutrition classes, and stress and anxiety tools.

What’s to Come

While we acknowledge that the COVID-19 is not over, we are proud of the support we have been able to provide to customers working both on pandemic research and critical research not related to COVID-19. Our policies of long-term planning and investing in the future has allowed us to respond quickly and creatively and learn from the experience.


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Biotechnology Youth Apprentice Madhu Gowda Wins GRAND PRIZE at the Capital Science and Engineering Fair

Madhu presents her work.
Madhu presents her work.

Imagine the pleasure Barbara Bielec, the BTC Institute’s K-12 Program Director and co-coordinator of the Dane County Youth Apprenticeship Program in Biotechnology (YAP-Biotechnology), felt when reading this recent message from Sharon Tang, one of our apprentice’s mentors:

“I am unbelievably proud to let you know that Madhu won not only first place for the biological science projects, but also the GRAND PRIZE at the Capital Science and Engineering Fair this weekend! She was at the fair from 7:30am until 4:30pm presenting her work done in our lab and did a fantastic, eloquent job speaking about her project. This was such an impressive honor – she won among over 20 competing students in the region, earned a cash award, and will be competing as a finalist at the Intel international science fair in May. I’m sure she’ll tell you, but I am just over the moon and wanted to share the news as well. Attaching a photo I took of her in action.”

A second year student in the program, Madhu is a senior at Middleton High School. Since November, 2015, she has been working in the lab of Dr. Susan Thibeault in the Department of Surgery, Division of Otolaryngology – Head & Neck Surgery at the University of Wisconsin-Madison. Continue reading “Biotechnology Youth Apprentice Madhu Gowda Wins GRAND PRIZE at the Capital Science and Engineering Fair”